Shipping and returns
Everything on our shelf ships from Buxton, Maine. Here's how shipping, free shipping and returns work.
At a glance
Fast shipping, simple returns
- Same day
- In-stock orders ship from Buxton, ME
- $150+
- Free shipping on qualifying items, 50 states
- 30 days
- To request a return after delivery
- 10 days
- Refund to your card after approval (business days)
Returns
How returns work
Request a return
Within 30 days of receiving your order, email customerservice@gomotorsportsshop.com with your order number and what you'd like to return.
Get your label
If the return is accepted, we'll send you a return shipping label and instructions on how and where to send it.
Pack and ship it
Send the item unused, in its original packaging, with your receipt or proof of purchase.
Get your refund
Once we've inspected it, we'll let you know. Approved refunds go to your original payment method within 10 business days.
The details
Shipping
If you can add it to your cart, it's in stock on our shelf in Buxton, ME. In-stock orders ship the same day.
We ship with UPS, USPS and FedEx. Shipping costs and delivery options are shown at checkout before you pay.
Questions about a delivery? Call the shop at 207.298.9438.
Free shipping
Free shipping applies to qualifying items within the 50 United States:
- Orders need $150 or more of products that qualify for free shipping.
- Items that don't qualify are noted on the product.
- Choose Free Shipping at checkout.
- If your order also has items that don't qualify, those items ship at the normal rate.
- Cancelling items, combining orders, or changing the address, speed or shipping option can affect eligibility.
- Free shipping applies to new purchases only, not to earlier orders or returns.
FZ09 Engine with Conversion Kit: free shipping applies within the continental U.S.
We may change or end free shipping at any time.
Returns
You have 30 days after receiving your item to request a return. To be eligible, the item must be:
- In the same condition you received it, unused
- In its original packaging
- Returned with your receipt or proof of purchase
To start a return, email customerservice@gomotorsportsshop.com. Items sent back without a return request first can't be accepted.
Items we can't take back
- Sale items and gift cards
- Custom products, such as special orders
- Hazardous materials, flammable liquids and gases
Not sure about a specific part? Ask us before you order.
Damaged or wrong items
Please inspect your order when it arrives. If something is defective, damaged or not what you ordered, contact us right away at customerservice@gomotorsportsshop.com or 207.298.9438 so we can make it right.
Exchanges
The fastest way to get what you want is to return the item you have and, once the return is accepted, place a new order for the right one.
Refunds
We'll notify you once we've received and inspected your return, and let you know if the refund was approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card company may take extra time to post it.
If more than 15 business days have passed since your return was approved, contact us at customerservice@gomotorsportsshop.com.
Shipping to the European Union? You can cancel or return your order within 14 days for any reason, under the same condition rules above.